Sports Live

1. Quick Summary

This Privacy Policy explains how PT SPORT LIVE INDONESIA (“we”, “us”, “our”) collects, uses, and shares information when you use Sports Live (the “App”) and related services (together, the “Services”).

• We collect account data, usage data, and, where needed, device identifiers/approximate location.
• We use data to provide and improve the Services, support, analytics, personalization, security, and legal compliance.
• We may share data with service providers (e.g., cloud hosting, analytics, crash reporting) under strict agreements.
• You can request access, correction, deletion, or portability of your data where applicable.

Note: This template is for general guidance and does not constitute legal advice.

2. Scope

This Policy applies to the App, our website at sportsliveid.com (if any), and any other services that link to it. It does not apply to third-party websites, services, or content that we do not control.

3. Data We Collect

3.1 Data You Provide

• Account & Profile: name, email, username, phone (if provided), profile details.
• Content: information you upload or submit through the App.
• Support: messages and attachments you send to our support channels.

3.2 Data Collected Automatically

• Usage & Diagnostics: app screens, features used, crash logs, performance data.
• Device Information: device type, OS version, app version, device identifiers (e.g., IDFA/GAID if ads/attribution are enabled), language, time zone.
• Approximate Location: derived from IP or device if you grant permission (used for region settings, compliance, or feature availability).

3.3 Cookies & Similar Technologies (for Web)

If you use our website, we may use cookies or similar technologies for essential operations, analytics, and personalization. You can manage cookies via your browser settings.

4. How We Use Data

• Provide, operate, and maintain the Services.
• Personalize features and content (e.g., language, region).
• Monitor performance, fix bugs, and improve stability.
• Analyze usage trends to improve user experience.
• Send service communications (e.g., updates, security alerts). Marketing messages are sent only with consent or as allowed by law.
• Prevent fraud, protect against abuse, and comply with laws.

5. Sharing & Disclosures

We do not sell your personal data. We may share data with:

• Service Providers: hosting, databases, analytics, crash reporting, messaging, payment processing. They process data on our behalf under contractual safeguards.
• Legal/Compliance: to comply with laws, lawful requests, or to protect rights, safety, and property.
• Business Transfers: if we undergo a merger, acquisition, or asset sale, data may be transferred as part of that transaction.

6. Device Permissions & Third-Party SDKs

Depending on features you use, the App may request the following optional permissions (you can deny or revoke in your device settings):

• Camera / Photos — to capture or upload media you choose to share.
• Microphone — for in-app audio/video features you initiate.
• Location (Approx./Precise) — to power location-based features if enabled by you.
• Notifications — to receive updates you opt in to.
• Contacts — only if you choose features that require selecting contacts.

If used, we may integrate third-party SDKs such as:

• Analytics (e.g., Firebase Analytics) — app usage insights.
• Crash Reporting (e.g., Firebase Crashlytics) — stability and diagnostics.
• Attribution/Ads (e.g., Appsflyer/Adjust/AdMob) — only if advertising/attribution is enabled.

We configure SDKs to collect the minimum necessary data and honor platform privacy controls.

7. Legal Bases for Processing (GDPR/EEA/UK)

• Contract — to provide the Services you request.
• Legitimate Interests — to improve, secure, and operate the Services (balanced against your rights).
• Consent — for optional features (e.g., marketing, precise location, notifications) where required.
• Legal Obligation — to comply with applicable laws.

8. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Object to or restrict certain processing.
• Withdraw consent at any time (where processing is based on consent).
• Request data portability.
• Lodge a complaint with a supervisory authority (EEA/UK).

To exercise rights, contact us at hello@sportsliveid.com. We may need to verify your identity before fulfilling a request.

CCPA/CPRA (California)

California residents have rights to know, delete, correct, and opt out of “sharing” or targeted advertising. We do not “sell” personal information. To exercise your rights, email hello@sportsliveid.com.

9. Security

We implement technical and organizational measures designed to protect personal data. However, no method of transmission or storage is 100% secure.

10. Data Retention

We retain personal data only as long as necessary to provide the Services and for legitimate business or legal purposes. Retention periods vary by data type and context.

11. International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., standard contractual clauses) to protect cross-border transfers.

12. Children’s Privacy

The Services are not directed to children under the age of 13 (or the equivalent age of consent in your region). We do not knowingly collect personal data from children without verifiable parental consent.

13. Changes to This Policy

We may update this Policy from time to time. We will post the updated version and update the “Last updated” date. Material changes may be communicated via the App or by email.